# Endless Maze Support

Need help with Endless Maze? Contact: endlessmaze_support@kaiserapps.com

## Frequently asked questions

### Does Endless Maze need the internet?

No. Endless Maze is fully offline.

### Does the app collect data?

No. There are no analytics, ads, accounts, in-app purchases, external links, or third-party SDKs. The only saved information is gameplay progress stored locally on the device.

### What does the game save?

The app saves a local `user://save.json` file with the world seed, selected difficulty, chosen explorer, current level, and the drawn paths as maze cell numbers. It never leaves the device.

### How do I start again?

Use **New Game** from the main menu to choose an explorer and difficulty again.

### Is there a timer, score, or fail state?

No. Endless Maze is designed as calm maze play. Children can take their time, undo small slips, and keep exploring.

### Which devices are supported?

Endless Maze is being prepared for iPhone, iPad, and Android phones/tablets in landscape orientation.

### I found a problem. What should I include?

Please include your device model, operating system version, whether you are using Easy, Medium, or Hard difficulty, and what you were doing when the problem happened.